AGB
Supreme living & working GmbH, hereinafter referred to as Supreme living, General Terms and Conditions (GTC’S):
1. scope:
These GTC govern the contractual relationship between Supreme Living and its customers (tenants) in relation to the provision of furnished rooms and apartments and related services.
2. conclusion of contract:.
2.1 The contract between Supreme Living and the Customer is concluded when the Customer submits a booking request and Supreme Living confirms the booking in writing or by e-mail.
2.2 The customer is responsible for providing accurate and complete information during the booking process. Supreme Living reserves the right to refuse a booking request if the requested room or apartment is not available or the information provided by the customer is incomplete or inaccurate.
3. services and obligations:
3.1 Supreme Living undertakes to provide the Customer with a furnished room or apartment for the agreed duration and in accordance with the specifications stated on the Supreme Living website or in the booking confirmation.
3.2 The Customer agrees to use the Apartment and its facilities responsibly and lawfully, to respect the rights of other residents and to comply with all additional rules and regulations of Supreme Living.
3.3 The Customer is prohibited from attaching objects to the wall and/or floor and/or ceiling or installing them in the dwelling without first obtaining written permission from Supreme-Living. All items attached and/or installed by the customer must be removed upon move-out and the original condition of the apartment restored.
3.4 Clients are required to handle all items with care and treat fellow residents with respect. Excessive noise is strictly prohibited after 21.00.
3.5 Overnight stay of persons in the furnished rooms and apartments not mentioned in the contract is expressly prohibited.
3.6 After using common rooms (especially bathroom, WC and kitchen) and objects (especially kitchen utensils and bathroom accessories), these must be cleaned again immediately and returned to their place.
The heating must be set to room temperature. Excessive use of electricity and heating are prohibited.
3.7 Placing items in shared areas and in front of the apartment door is prohibited.
3.8 The minimum rental period is 90 days.
3.9 When moving out, the tenant always pays the complete half month (either by the 15th or by the 30th of a month.).
3.10 Termination of a current rental agreement must always be made in writing. The notice period is 3 months to the end of the month, unless otherwise specified in the contract. In order to meet the deadline, the notice of termination must be received by the landlord by the third working day of a month.
4. payment:
4.1 The Customer undertakes to transfer the deposit immediately upon conclusion of the contract and to pay the agreed “Rent and Services” for the duration of the stay as well as any additional fees or costs according to the booking confirmation on time or, if otherwise agreed, by the third of the month.
4.2 Payment is due in full upon arrival, unless otherwise agreed in writing between Supreme Living and the Customer.
4.3 Due to the strong price fluctuations in energy prices, the Lessor is entitled to charge an energy cost surcharge of € 3,- per day, should this be necessary.
4.4. Optionally and for an additional fee, the tenant may rent a basement room and/or a parking space, if available and offered by the landlord
4.5 Upon moving out, the Tenant shall pay a cleaning fee in the amount of € 200.
5. cancellation and termination:
5.1 The Customer may cancel the booking by notifying Supreme Living in writing. The following cancellation fees apply:
Cancellation more than 30 days before the scheduled arrival date: 10% of the total rent
Cancellation between 30 and 15 days before the scheduled arrival date: 50% of the total rent
Cancellation less than 15 days before the scheduled arrival date: 100% of the total rent
5.2 Supreme Living may terminate the Agreement with immediate effect if Customer fails to comply with any of its obligations under these TOS or if Customer’s conduct is disruptive or poses a threat to the safety or well-being of other residents or employees of Supreme Living.
6. liability:
6.1 Supreme Living shall not be liable for any damage or loss incurred by Customer unless such damage or loss is caused by Supreme Living’s willful misconduct or gross negligence.
6.2 Customer shall be responsible for any damage caused to the Apartment or its facilities during Customer’s stay and agrees to reimburse Supreme Living for any necessary repairs or replacements.
6.3 The Landlord shall have the right to enter the kitchen, bathrooms, WC and hallway of an apartment at any time.
6.4 If cleaning services have been agreed upon, it is the responsibility of the tenant to ensure that the executing forces have access to the apartment and the room. And at the times when the workforce is working.
Should repair and/or maintenance work be necessary, the tenant must ensure that the employees carrying out the work have access to the apartment and rooms at the times they are working. The renter is liable for damages resulting from delays and lack of access.
7. data protection:
Supreme Living collects and processes personal data in accordance with applicable data protection laws. The customer’s personal data will be used only for the purpose of fulfilling the contract and will not be disclosed to third parties without the customer’s consent, unless required by law.
8. applicable law and place of jurisdiction:
These GTC and the contractual relationship between Supreme Living and the Customer shall be governed by German law. The exclusive place of jurisdiction for all disputes arising from or in connection with these GTC and the contractual relationship shall be Frankfurt, Germany.
